ez777's Privacy Policy — Your Information
Fully Safe & Secure

1 Introduction

Welcome to ez777. Our Privacy Policy explains what information we collect when you use the ez777 platform, why we collect it, and how it is used. We believe transparency is the foundation of trust, so we lay everything out clearly with nothing hidden.

This Privacy Policy has been prepared in accordance with international data protection standards. By accessing the site or opening an account, you are deemed to have accepted the terms of this policy.

2 Information we collect

Ez777 collects two types of information — data you provide directly, and data collected automatically while you use the platform.

Information Provided Directly

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• ID document details (during KYC verification)
• Payment method details (bKash, Nagad, Rocket number)
• Address and location information

Automatically Collected Information

• IP address and device type
• Browser and operating system information
• Activity logs on the platform (game history, transactions)
• Information collected through cookies and similar tracking technologies
• Login time and session information

Type of data	Reason for Collection	Mandatory?
Name and date of birth	Identity verification and age confirmation	Yes
Mobile number	Account Security & Communication	Yes
Payment information	Transaction Processing & Verification	Yes
Identity document	KYC Verification	Where applicable
IP & Device Information	Security and fraud prevention	Automatic
Game & Transaction Logs	Dispute resolution and auditing	Automatic

3 How data is collected

Ez777 collects your information in several ways. The main methods are outlined below.

• Registration form: Information you provide when creating your account.
• Transaction Processing: Payment information collected during deposits and withdrawals.
• KYC Verification: Documents uploaded for identity verification.
• Cookies: Collected automatically to improve your browsing experience.
• Support Contact: When contacting us via live chat or email.
• Server Logs: The system automatically records certain information at each session.

4 How your information is used

Ez777 uses your information only for legitimate, specified purposes. We never use your data for unauthorized or unnecessary activities.

Primary use cases

• Creating and managing your account
• Identity and age verification completed
• Processing deposits, withdrawals, and transactions
• Preventing fraud and unlawful activity
• Providing customer service and support
• Ensuring platform security
• Fulfilling legal obligations
• Sending promotional offers and bonus information (with your consent)
• Improving and analyzing service quality

5 Data sharing policy

Ez777 may share information with third parties only in limited circumstances and strictly on a need-to basis.

When your information may be shared

• Payment processors: To complete transactions, necessary information may be shared with approved payment gateways including bKash, Nagad, and Rocket.
• Legal Authorities: With relevant authorities when required by court order or legal obligation.
• Fraud Prevention: Limited data shared with security partners to detect suspicious activity.
• Service partners: With trusted service providers for the technical operation of the site (under strict confidentiality agreements).

6 Cookies & Tracking Technologies

Ez777's website and app use cookies and similar technologies to improve your browsing experience and keep the platform running smoothly.

Cookie Types

• Essential Cookies: Required to maintain login sessions and for core site functionality. These cannot be disabled.
• Functional Cookies: Remembers your preferred language and settings.
• Analytics cookies: To analyze site usage (non-personally identifiable).
• Security cookies: To prevent fraud and unauthorized access.

You can disable non-essential cookies through your browser settings, though some features may become limited as a result.

7 Data protection measures

Ez777 protects your privacy using industry-leading security technology. Our security systems are continuously updated and monitored.

• All data transfers are secured with SSL/TLS 256-bit encryption.
• Passwords are stored with bcrypt hashing — never visible to anyone directly
• Two-Factor Authentication (2FA) is available
• Regular security audits and penetration tests are conducted
• Suspicious login attempts are automatically detected and blocked.
• Data backups are stored on encrypted, secured servers
• Staff access to data is restricted to the minimum necessary

8 Your Rights

As an ez777 user, you have several important rights over your own data. We respect these rights and are here to help you exercise them.

• Right to access your data: You can ask us what information we hold about you.
• Right to rectification: You can update any incorrect or outdated information.
• Right to erasure: You may request that your data be deleted under certain conditions.
• Right to opt out of marketing: You can opt out of promotional emails or messages at any time.
• Right to data portability: You can request a copy of your data.
• Right to restrict processing: You may request that the use of your data be restricted in certain circumstances.

To exercise any of these rights, contact our support team. We are committed to responding within 30 business days.

9 Data retention period

Ez777 does not retain any data longer than necessary. Retention periods vary depending on the type of information.

• Account data: retained for as long as the account is active, and for up to 5 years after closure.
• Transaction Records: Retained for up to 7 years as required by law.
• Support Conversations: Retained for up to 2 years after resolution.
• Cookie data: cleared at the end of your session or after a maximum of 1 year.
• KYC documents: up to 5 years after account closure.

10 Minor's Privacy

Ez777 strictly enforces an 18+ policy. We do not knowingly collect data from minors. If we become aware of an underage account, it will be closed immediately and all associated data will be deleted.

11 Policy changes

Ez777 may update this Privacy Policy from time to time. For any significant changes, you will be notified via your registered email or an in-platform notification. Continued use of the site after changes take effect constitutes acceptance of the updated policy.

12 Contact

Contact our support team for any questions or requests regarding the Privacy Policy. We are always ready to help.

• Email: [email protected]
• Live chat: click the chat icon in the bottom-right corner of the site
• Response Time: Typically within 24–48 hours